XSPACE LEGAL
These Terms form an agreement between the customer or workspace owner that accepts them and Cankonix Technology ("Cankonix", "we", or "us"), the operator of Xspace. The person accepting confirms that they have authority to bind the customer.
Xspace provides tenant-scoped meetings, messaging, rooms, files, recordings, directory, administration, identity, governance, and related support features. Features and limits depend on the selected plan.
Xspace may not be used to violate law, infringe rights, distribute malware, interfere with service integrity, bypass security or quotas, conduct unauthorized surveillance, or record a person without required notice and lawful authority.
The customer retains its rights in customer content and grants Cankonix the limited rights required to host, transmit, process, secure, back up, and provide the service. The customer is responsible for having a lawful basis and required notices for content and participant data it submits.
Our handling of personal data is described in the Privacy Policy and, for business customers, the Data Processing Addendum.
Trials and plan limits are shown at signup or in Plan & usage. Paid charges, currency, billing cycle, renewal, cancellation date, and taxes will be shown before checkout. Payment processing remains inactive until a supported provider is configured.
Failure to pay may lead to restricted paid features or suspension after reasonable notice, subject to applicable law and written enterprise terms.
We work to operate Xspace securely and reliably but do not promise uninterrupted availability unless a separate signed service-level agreement applies. Maintenance, emergency work, internet conditions, devices, third-party networks, or events outside reasonable control may affect service.
Preview or beta features may change or be withdrawn and should not be used for workloads requiring a separately agreed service commitment.
We may restrict access to protect customers, the service, or third parties; respond to legal requirements; address material breach; or prevent harm. Where practicable, we will provide notice and an opportunity to cure.
Customers may cancel according to their plan. On termination, access ends and content is deleted or returned according to the applicable retention settings, legal holds, DPA, and written agreement.
To the extent permitted by law, the service is provided on an as-available basis. Neither party excludes liability that cannot lawfully be excluded. Any negotiated warranties, indemnities, and liability limits in an order form or enterprise agreement take precedence over this draft.
Before commercial release, legal counsel must approve the final warranty exclusions, liability cap, indemnity allocation, and consumer-law treatment for the target market.
These Terms are intended to be governed by the laws of the Republic of Indonesia, subject to the final contracting entity, venue, and dispute clause approved before commercial release.
Questions and legal notices may be sent to info@cankonix.com. The final version must include the contracting entity's registered name and address.